Step 1 after "Adding Master data" - Unable to Process Trajectory

I am getting the RINEX data from a near-by Rock base station (about 5.5 miles away) because my personal Rock base (on my house) went offline last night due to internet outage. It’s back online but no data from it yet.
Anyways, I go to process the data and when it gets to “adding master data” it stops and says it’s unable to process the trajectory.
Is 5.5 miles too far away for base data??