I am new to using the rock lidar system. we have the r3 pro and havnt used it in some time and i am trying to out new firmware updates on it and for some reason it is not shutting down like the workflow data sheet says it supposeed to. any thoughts or advice would be appreciated?
Hunter, this is Andrew with ROCK Support. I believe we discussed this last week, but if you are still having trouble just send me an email (support@rockrobotic.com) and I’ll help you get the firmware update taken care of.